Publikacje i wywiady
Journal Law Society of Scotland
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"How to build rapport in the legal profession without losing authority with clients"
An article exploring the importance of building an effective relationship between a lawyer and a client. It discusses how empathy, active listening and appropriate communication can strengthen client trust without compromising professional boundaries or diminishing the lawyer’s authority.
It offers a practical perspective on the psychology of lawyer-client relationships and its importance in effective and professional legal practice.
* 10th June 2026. Written by: Anna Ziarkowska
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"How to avoid solicitors' hidden bias — practical techniques for everyday use"Element listy 1
This article addresses the topic of unconscious biases (hidden biases) that can impact lawyers' daily work and professional decision-making. It presents practical techniques for recognizing and mitigating their influence, which translates into greater objectivity, higher standards of client service, and professionalism. This is valuable material for anyone seeking to make more informed and fair decisions.
* 11th November 2025. Written by: Anna Ziarkowska
